ManageEngine ServiceDesk Plus is a Business software developed by ZOHO Corp. After our trial and test, the software is proved to be official, secure and free. Here is the official description for ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too.
By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email.
It automates several key tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product based on product type, that lists all assets owned by your organization. ServiceDesk Plus New Features: - Service Catalog Know what is served in your IT - Agent Scanning Discover assets accurately anywhere, anytime - Desktop Management Integrated Desktop Management - Auto Assign Tickets No more unassigned tickets in the queue - API API: automate and save money.
The help desk for happy teams and customers. Fast and easy like email, Front brings customer messages from every channel (email, chat, social media, SMS) into one collaborative inbox. Respond 3x faster with workflow automations, access customer data directly in your inbox, and unlock insights with team and customer metrics. Cisco Meraki, Y Combinator, and 3,500 other teams rely on Front to work productively and boost customer satisfaction. Turn your email into a help desk solution.
Fast and easy like email, but with the tools you need to reduce agent response times. Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships.
More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement. Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Put customer service at the heart of your company.
Make agents more productive, managers more impactful and customers more empowered. Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis.
Office Enterprise Edition
Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs. (Gamified Helpdesk + Asset Management) - the complications = Freshservice. Plus, the service desk is ITIL-ready too! Freshdesk is a cloud based helpdesk solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents.
Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations & a lot more! Web-based helpdesk software delivered as a service, used by over 100,000 businesses from startups to enterprises.
SysAid's Help Desk offers one place and dashboard to manage all your IT support. You'll find all the essentials you need in one place including a powerful ticket management tool, IT asset management, self-service portal and more.
Implement your customizable Help Desk easily and quickly today from the cloud or downloadable on-premise software. With 15+ years of experience, SysAid has been serving +100k admins globally. Get a Free Trial now or contact us to see what SysAid can do for you. Easily manage all your Help Desk activities with a proven IT solution.
Youll find all the essentials you need in one dashboard. ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff.
ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. LiveAgent is the Most reviewed and #1 Rated help desk software for SMB.
Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts.
LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API. Great customer service starts with better help desk software.
Win more customers by providing excellent customer service with LiveAgent. Dixa is a help desk that offers a beautifully simple customer support experience on email, chat and phone - all from one interface designed for customer facing teams and companies.
Get real-time performance stats for wall displays, advanced routing across all channels, quick responses, automations, callback and much more. Take the tour on our website, try for free or schedule a demo to see how Dixa can enhance your agent and customer experience! Dixa is a help desk that offers a beautifully simple customer support experience on email, chat and phone - all from your browser.
Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help Desk) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 8000 plus companies across the globe.
Vision Helpdesk offers Help Desk, Satellite or Multi Company Help Desk and ITIL Service Desk Software Tools for every size business. Teamwork Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time its solved, all while being invisible to customers.
Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love.
Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates all your key management capabilities into a single platform.
VSA makes your IT staff more productive, services more reliable, your systems more secure, and your value easier to show. VSA capabilities include: Remote Monitoring, Remote Control, Help Desk, Patch Management, AV/AM, Process Automation, and more. Easy to use help desk software that can handle ITIL aligned service management.
Learn more about Kaseya VSA and start your free trial. Elevio makes your products easier to learn.
Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Achieving high levels of service while meeting customer needs is essential to any IT organization. That's why we designed Alloy Navigator's intuitive, easy-to-use Help Desk complete with a tightly integrated Knowledge Base and Self-Service Portal.
Couple that with Asset Management integration and the flexible beauty of intelligent workflow and you've got yourself a complete IT Management solution. Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Customer support software you & your customers will love! With KronoDesk you can focus on helping your customers, not configuring the tools to help and support them. KronoDesk is beautiful on the outside and powerful on the inside. With KronoDesk your customers will love you!
They can get support fast and get back to what matters: enjoying your product. Kronodesk helps them help themselves while it's powerful ticketing system gets customers in touch with you from anywhere. An integrated customer support system that includes help desk ticketing and customer support forums in a single user interface. Alcea HelpDesk is part of a complete tracking system that will give companies a competitive advantage. It isn't just a Help Desk tool, it is an all in one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being handled. Using Alcea's powerful workflow rules to flag incidents that fall below performance standards, Alcea HelpDesk ensures that emergency notifications cause the item to be escalated. Alcea HelpDesk is a complete tracking system that includes Issue Tracking, Knowledge Base, Contract & Opportunity Tracking.
Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Comprehensive helpdesk issue tracking for IT end user and customer support.
SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface.
A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution.
Service Desk software based on ITIL principles with integrated CMDB. SaaS or on-premise deployment - low cost!
DiamanteDesk- an independent support ticket system designed to listen to your customers and quickly react to satisfy their needs. It is an easy and user-friendly tool designed to create tickets within the CRM and associate them with any customer from the system. In DiamanteDesk tickets can be assigned to specific users and administrators and grouped into Branches in order to organize the workflow and focus on high-priority issues and requests. Easy-to-use help-desk open source support ticketing system and customer service solution. PureCloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey.
Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow.
PureCloud is simply powerful and powerfully simple. PureCloud makes customer relationships simple.
We connect phone, email, and chat through one tool for better customer engagement. Wrike is online work management software that helps your team streamline incoming bug requests with built-in forms, automatically assign correct teams and track progress on timelines or kanban boards. With Wrike, you'll be able to create and delegate tasks, track deadlines, visualize your plans on the Gantt chart, and share reports. Wrike also offers advanced features like Custom Workflows, advanced security, restricted data access, and more. The perfect fit for teams of 20+. Streamline incoming requests, track work progress, and manage IT projects with Wrike.
Perfect fit for teams of 20+. Samanage is the most reviewed and highest rated IT help desk. Our service desk simplifies complex tasks and automates basic ones, while providing loads of metrics, reports, and configurations, without being overwhelming. Samanage lets you easily follow the ITIL framework, you'll achieve faster ticket resolutions, improve SLAs, and waste less time repeating the same task over and over. Deliver faster, smarter services and stop living fire to fire. Samanage is the most reviewed and highest rated IT help desk platform - read what our customers say!
Manageengine Servicedesk Plus Pricing
SeamlessDesk is an affordable cloud based help desk software that allows you to reach your companies support goals with intuitive and rich-featured software. Unlike other help desk software SeamlessDesk does not restrict you with high priced package plans to obtain the features you want or need.
We provide you with unlimited access to every feature we have regardless of the package you choose. Simply tell us how many agents you need and that's it. Online cloud based help desk ticketing system designed with giving you everything you need at one low price. Feb 01, 2018 Getting to be great at customer experience is tough, but listening to people who have already done it can really cut down on your learning time. And through blogs, podcasts, videos, and social media, you can tap into expert advice without leaving your house. Here are nine customer experience influencers that are worth a listen. Aug 24, 2017 If you need a better system for running your help desk, but don’t have $100-$200 per month to spend on software, check out these great free help desk software solutions on the market right now.
Jul 20, 2017 Zendesk might be the top player, but it’s not the only option. Here are eight high-quality customer service software alternatives.
Manageengine Servicedesk Plus Enterprise Edition Crack
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